COPPA
Last Updated: December 17, 2023
Kokotree is the #1 learning app for kids. Activate your child’s learning with fun educational videos for toddlers, preschoolers, parents, and family.
Kokotree, Inc. (“Kokotree,” “we,” “our” or “us”) values the privacy of children and of all of our students. This COPPA Policy (“COPPA Policy”) is designed to comply with the Children’s Online Privacy Protection Act and its rules (as amended, “COPPA”). COPPA requires us to inform parents and legal guardians (as used in this policy, collectively, “parents”) about our practices for collecting, using, and disclosing personal information from or about children under the age of 13 (collectively, “children”). It also requires us to obtain verifiable consent from a child’s parent for the collection, use, and disclosure of the child’s personal information.
Kokotree provides a personalized subscription service at www.kokotree.com (“Site”) that allows our members to access entertainment and educational content (“Kokotree content”) over the Internet on certain Internet-connected TV’s, computers and other devices (“Kokotree ready devices”) with the goal of preparing preschoolers to become lifelong learners.
This policy notifies parents of:
- The types of information we may collect from or about children.
- How we use the information we collect.
- Our practices for disclosing that information.
- How parents can access and correct his or her child’s personal data and information
This policy only applies to children under the age of 13 and supplements our general privacy policy located at www.kokotree.com/privacy. Our general privacy policy only applies to minors 13 and over and adults. All capitalized terms not defined in this policy shall have the meaning given to them in the general privacy policy. Capitalized terms that are not defined in this COPPA policy shall have the meaning given to them in our general privacy policy or our Terms of Service. Except as specifically provided in this COPPA Policy, we do not collect any personal information directly from children, only from their parents.
Data and other information we collect from or about children
βTo apply for admission to Kokotree, a parent must provide the child’s first and last name, his or her date of birth and grade or current schooling level. We do not collect more personal information about a child than is reasonably necessary to apply for admission to Kokotree and for the child to participate in Kokotree.
Automatic information collection and tracking
βWe use technology to automatically collect information from our users, including children, when they access and navigate through the Site and use certain features. The information we collect through these technologies may include:
- One or more persistent identifiers, such as the IP address, that can be used to recognize a user over time and across different websites and online services
- Browser information, including what browser a child is using.
- Actions while visiting the Site or participating in Kokotree, including log-in time, what videos a child is watching, how long they are watching them, and other interactions a child may take while watching videos.
We do not combine non-personal information we collect through these technologies with personal information about you or your child that we collect online.
How we use your child’s data or other information
βWe use the personal information we collect about your child to:
- decide whether to admit your child to Kokotree;
- enable your child to participate in Kokotree;
- provide the Kokotree service;
- maintain a record of the levels that your child has completed or content they have consumed or interacted with;
- understand how children access and use Kokotree; and
- improve our Site and the Kokotree service.
Our practices for disclosing children’s information
βWe do not share, sell, rent, or transfer children’s personal data or other information other than as described in this section. We may disclose anonymized or aggregated data and other information about our users, including children. In addition, we may disclose children’s personal data and other information: a) If we are required to do so by law or legal process, such as to comply with any court order or subpoena or to respond to any government or regulatory request, b) If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Kokotree, our customers or others, including to protect the safety of a child, protect the safety and security of Kokotree, or enable us to take precautions against liability, and to law enforcement agencies or for an investigation related to public safety. In addition, if Kokotree is involved in a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Kokotree’ assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding or event, we may transfer the personal data and other information we have collected or maintain to the buyer or other successor.
Social features
βWe do not utilize or offer any social features, such as commenting, liking, hearting, posting of user generated content or videos or photos or sharing of any other types of user generated content through the Kokotree service.
Accessing and correcting your child’s personal data and Information
βYou may review your child’s personal information maintained by us, require us to correct or delete the personal information, and/or refuse to permit us from using the child’s information at any time. You can review, change, or delete your child’s personal data or information by sending us an email at info@Kokotree.com or you can review, change, or delete your Childs data through the kokotree.com account page. To protect your privacy and security, we may require you to take certain steps or provide additional information to verify your identity before we provide any information or make corrections. We will use commercially reasonable efforts to respond to your request within thirty (30) days.
Changes to this COPPA Policy
It is our policy to post any changes we make to this COPPA policy on this page with a notice that the COPPA policy has been updated on the home pages of the Site for at least 30 days. If we intend to make a material change in the collection, use, or disclosure practices with respect to a child’s previously-collected personal data or other information to which a parent has previously consented, we will contact the parent by email to obtain his or her consent. The date the privacy policy was last updated is identified above. You are responsible for ensuring that we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting the Site and this COPPA policy to check for any changes. Your use, and/or continued use after our efforts to contact you, of the Site, Kokotree or any of the other Kokotree Services, means that you agree to be bound by such changes.β
Survival
The policies indicated in this COPPA policy will remain effective, even if the Terms of Use and the other agreements between us are terminated and you are no longer using the Site, Kokotree or any of the other Kokotree Services.
Contact information
To ask questions or comment about this COPPA policy and our privacy practices or need to reach us for any other reason, you may contact us by e-mail at info@kokotree.com.